Factors Affecting Listening Comprehension of English-Majored Vietnamese First-Year Students

Listening skills are critically important for effective communication, but many students struggle to develop the skills. This study investigates factors affecting listening ability of first-year English-majored Vietnamese students at a university in Ho Chi Minh City. The study used a mixed-methods approach, combining a 20-questionnaire survey of first-year English-majored Vietnamese students (n=55), and a qualitative method through interviewing students on the issue (n=6). Using the conventional research tools and Random Forest Regressor, an explainable AI, to capture the non-linear patterns in the data to understand the factors affecting. The findings revealed a range of elements, including prior language proficiency, learning strategies, classroom environment, and access to authentic listening materials and technology. Issues with pronunciation and intonation tend to hinder the comprehension of spoken English, while personal barriers like anxiety and lack of confidence further impede listening ability. By implementing targeted interventions and support, the study seeks to improve listening practices among first-year students, aiding them in navigating the complexities of language acquisition more effectively.