Developing a Checklist of Instructor Communication Competencies for the University's Online and Offline Classrooms

The purpose of this study is to systematically analyze instructor communication competencies required in university online and offline classroom environments and develop a checklist to assess them. Through literature review and expert Delphi survey, it was found that instructor communication competence consists of four domains and 12 sub-factors: lesson design, lesson implementation, learning assessment, and teaching attitude. Based on this, a total of 52 checklist items were developed, which can be used as a tool for instructors to check their communication competence at different stages of teaching. The checklist developed in this study is applicable to both online and offline classroom environments and is significant as a practical assessment tool that can contribute to improving the quality of university teaching.