Indicators Used to Measure Organisational Excellence and Their Evaluation

In this study we analysed the factors that can contribute to organisational and managerial excellence, focused primarily on market performance excellence. The chosen indicators were: the existence of quality awards, being one of the TOP 500 or TOP 100 companies, the presence of export activity (and ability), market share, annual market growth rate, the turnover. Our results show that the strength of market position increases with the increase in the number of employees and is lowest for firms with 0–9 employees. We can say that the higher the growth rate, the more the organisation belongs to the group of market leaders or dominant players - and vice versa. Rapid and spectacular expansion seems to be a kind of precondition for maintaining market leadership. The consistently profitable organisations consider themselves to be dominant players in the market. No significant relationship between managerial excellence and the number of years of experience in management was found. As firm size increases, so does the likelihood that the organisation will win awards, recognition and be a market leader.