The Impact of ESG Management on Organizational Citizenship Behavior: The Mediating Effect of Entrepreneurship

This study analyzes the impact of environmental, social, and governance (ESG) management on organizational citizenship behavior of organizational members and examines the mediating role of entrepreneurship in this relationship. ESG management is a key component of corporate sustainability and social responsibility, and this study aims to determine whether this management approach promotes voluntary behavior within organizations. This study revealed the following findings. First, among the three elements of ESG management, Social (S) and Governance (G) had a positive impact on organizational citizenship behavior, whereas Environmental (E) showed no significant effect. Second, all elements of ESG management (Environmental, Social, and Governance) were found to have a significant effect on entrepreneurial spirit. Lastly, entrepreneurial spirit partially mediated the relationship between ESG management (Environmental, Social, and Governance) and organizational citizenship behavior. This indicates that ESG management directly influences organizational citizenship behavior while also exerting an indirect effect through entrepreneurial spirit. Notably, job satisfaction with supervisory monitoring was found to have a significant impact on the relationship between ethical leadership and turnover intention. In conclusion, our results suggest that ESG management is an important strategy to foster voluntary contributions and innovative behaviors of organizational members, which can enhance entrepreneurship and activate organizational citizenship behaviors. These results show that companies can use ESG management to drive positive organizational change.