The Effect of Emergency Safety Relax Services Providers' Work Environment on the Job Satisfaction

The purpose of this study was to examine the impact of the work environment on the job satisfaction of emergency management personnel involved in providing emergency safety relax services. Utilizing data from the “2023 Human Rights Survey of Elderly Customized Care Service Workers (Emergency Safety Relax Services Providers)” conducted by the Gyeonggi-do Elderly Customized Care Support Center, the research analyzed responses from 85 out of 103 emergency management personnel across 33 Emergency Safety Assurance Service agencies in Gyeonggi Province as of August 2023. A multiple regression analysis was performed using SPSS version 21. The findings revealed the following: First, the average job satisfaction score was 3.44 (SD = .693). In terms of work environment factors, the average score for working conditions was 2.41 (SD = .697), while the average score for workplace relationships was 3.60 (SD = .749), highlighting a lower score for working conditions. Second, job satisfaction tends to be higher when working conditions are favorable and workplace relationships are positive. By breaking down the work environment into specific components, such as working conditions and relationships, this study offers practical and policy-level recommendations aimed at improving the work environment and ultimately enhancing the job satisfaction of Emergency Safety Relax Services Providers