The Impact of Industry 4.0 in The Conditions of Globalization: An Overview of Logistics Companies Originating from Turkiye

The main purpose of this study is to investigate the impact of Industry 4.0 technologies on the survival and competitiveness of logistics companies based in Turkiye, a developing country, within the global landscape. From a qualitative study perspective, it aims to elucidate the positive and negative effects of Industry 4.0 applications on the logistics sector while also discussing recommendations to mitigate or eliminate these negative impacts. Based on the results of the semi-structured interview analysis, it can be asserted that the positive impacts of Industry 4.0 applications increase proportionally with the scale of a firm. Besides, if the R&D investments are enhanced in the logistics industry operating in Turkiye, it is expected that the negative effects will be more likely to be mitigated. According to findings from interviews, the preliminary anticipated effect of Industry 4.0 applications on the logistics sector is improved efficiency, while the primary barrier to its adoption is identified as the inadequacy of infrastructure and education.