E-Commerce Platforms Performance During COVID-19: Problems, Future Directions and Its Impact on SDG

Objectives: Covid-19's introduction had a tremendous impact on the global market, consisting of ecommerce. Covid-19 and its effect on ecommerce systems is explored in this paper, with literature analysis. Method: a literature review for articles posted from 2020 to 2023. Articles are selected primarily based on their relevance to the research topic and the way they effect the comprehension of the pandemic impact at the rationales for on line buying. Results: The systematic literature overview found out numerous giant findings and analyses. The analysis uncovered that Covid-19 has notably affected on-line shopping systems, with a surge in on e-commerce impact on SDG and a shift in consumer conduct. Practical Implications: the look at has practical implications for e-commerce platform owners and policymakers. The findings suggest that e-commerce platform proprietors have to awareness on improving their platform's overall performance, patron enjoy, agree with, and security. It also impact on SDG. Conclusions: this systematic literature review has highlighted how covid-19 affected e-commerce platforms' performance. This overview substantially elaborated that the Pandemic has elevated demand for on line purchasing, resulting in massive boom in the e-trade industry. The assessment recognized various factors that contributed to the multiplied e-commerce platforms software, including social distancing measures, lockdowns, and shit in consumer behavior towards online purchasing.