Agentic LLM Workflows for Personalized User Experience Questionnaire Generation

Effective user experience (UX) evaluation requires personalized assessment methods that adapt to individual user characteristics and real-time context. This study introduces the User Experience Questionnaire generation workflow using multiple LLMs (UEQ-mLLM), a system that generates tailored questionnaires based on user data collected through a multimodal interactive dashboard. By leveraging user information and states, UEQ-mLLM generates questionnaires that enhance the accuracy and depth of UX evaluations. Comparative analysis against a single LLM-based approach using the G-Eval framework demonstrated a significant performance improvement of 20.62% for UEQ-mLLM. This work highlights the potential of utilizing multiple LLMs to generate effective UX questionnaires and contributes to the advancement of user-centered design methodologies.

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Publication Details

Published
2024-11-03
DOI
https://doi.org/10.1109/icce-asia63397.2024.10773955
Citations
2
Primary Topic
Time Series Analysis and Forecasting
Type
article
Field-Weighted Citation Impact
0.70
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Agentic LLM Workflows for Personalized User Experience Questionnaire Generation

Yeonwoo Kim, Junhyeok Lee, H.-W. Lee, Minjae Kim et al.
2 citations
Time Series Analysis and Forecasting
0.70
article

Agentic LLM Workflows for Personalized User Experience Questionnaire Generation

Yeonwoo Kim, Junhyeok Lee, H.-W. Lee, Minjae Kim, Jaehyun Han, Won Hee Lee
article en
2 citations

Abstract

Effective user experience (UX) evaluation requires personalized assessment methods that adapt to individual user characteristics and real-time context. This study introduces the User Experience Questionnaire generation workflow using multiple LLMs (UEQ-mLLM), a system that generates tailored questionnaires based on user data collected through a multimodal interactive dashboard. By leveraging user information and states, UEQ-mLLM generates questionnaires that enhance the accuracy and depth of UX evaluations. Comparative analysis against a single LLM-based approach using the G-Eval framework demonstrated a significant performance improvement of 20.62% for UEQ-mLLM. This work highlights the potential of utilizing multiple LLMs to generate effective UX questionnaires and contributes to the advancement of user-centered design methodologies.

Kyung Hee University (KR)
Openalex Percentile: Top 28%
Time Series Analysis and Forecasting
0.70
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