Utilizing Big Data Analytics for Social Media Insights
Big Data analytics is a rapidly evolving field that offers profound insights into various sectors by enabling the analysis of massive and diverse datasets. This research paper focuses on the application of Big Data techniques to social media and airline networks, leveraging tools such as sentiment analysis, clustering, and data visualization to extract actionable information. The study analyses Twitter data to uncover public sentiment trends and classifies topics using advanced machine learning techniques. Furthermore, the research explores the use of clustering algorithms within the Hadoop ecosystem to process large-scale datasets efficiently. Insights from airline customer feedback and network planning data demonstrate how Big Data analytics can optimize operational efficiency and enhance customer satisfaction. Key findings include the identification of distinct sentiment patterns in social media data, the efficiency of novel clustering techniques in handling high-volume datasets, and the utility of advanced visualization methods to convey complex data. These results have significant implications for industries ranging from social media platforms to the airline sector, providing valuable tools for enhancing decision-making processes and improving user experiences across diverse domains. The study highlights the potential of Big Data analytics to drive innovation and operational excellence in dynamic environments.
Authors
- P. Gouthaman
- S Sanjana (ORCID: https://orcid.org/0000-0002-7100-1225)
- Vedhika Srinidhi. V. S
- Neo Joseph Rozario
- Sia Dewan
Institutions
- SRM Institute of Science and Technology (IN)
Publication Details
- Published
- 2024-12-17
- DOI
- https://doi.org/10.1109/icicnis64247.2024.10823287
- Primary Topic
- Big Data and Business Intelligence
- Type
- article
- Field-Weighted Citation Impact
- 0.00