Enhancing freight logistics: overcoming barriers and driving sustainable growth with an integrated grey Delphi DEMATEL approach

Purpose This study aims to enhance freight logistics by overcoming barriers and driving sustainable growth through an integrated approach. It focuses on the critical role of efficient freight logistics in sustaining economic growth and addresses the challenges hindering the sector’s efficiency. Design/methodology/approach The research employs the grey Delphi method for a comprehensive literature review and expert evaluation to identify significant barriers in India’s freight logistics sector. Subsequently, the grey decision-making trial and evaluation laboratory (DEMATEL) method establishes causal relationships among these barriers to provide insights into their interconnectedness. Findings The findings of the study highlight the importance of addressing these barriers through sustainable strategies and innovative solutions. The study recommends the adoption of green transportation technologies, collaborative efforts among stakeholders and the development of modern logistics facilities. By mitigating the adverse effects of logistics operations on the environment and society, these strategies aim to improve overall efficiency and competitiveness in the freight logistics sector. Research limitations/implications This study is primarily based on feedback from ten seasoned experts; however, incorporating input from a broader range of experts would provide deeper insights and perspectives. Originality/value This study offers a comprehensive analysis of barriers and opportunities for sustainable growth in India’s freight logistics sector. The study contributes valuable evidence-based insights and practical recommendations, serving as a guide for policymakers, industry stakeholders and practitioners seeking to enhance the efficiency and competitiveness of the country’s freight logistics operations.