The Study of Factors Influencing E-commerce Consumers' Purchasing Decisions

This study aims to analyse the main factors influencing consumers' purchasing decisions under traditional consumption and e-commerce platforms, and to explore the differences in behaviour between these two environments. By comparing factors such as price competitiveness, user evaluation, personalised recommendation, logistics speed and in-store experience, it reveals their performance in different shopping environments. In this paper, Relevant consumer behaviour theories such as the Theory of Rational Behaviour, the Theory of Planned Behaviour and the Technology Acceptance Model were cited. Walmart, Nike and Jingdong are also selected as representative companies, and the case study method is used to study the impact of their operational strategies on consumer behaviour. The results show that on e-commerce platforms, price competitiveness, logistics speed, user reviews and personalised recommendations have more significant influence, while in-store experience remains an important factor in consumer decision-making in traditional retail environments. The study reveals the differences between online and offline shopping environments, provides theoretical support for companies to develop targeted marketing strategies, and offers practical suggestions for future omni-channel integration

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Publication Details

Journal
Advances in Economics Management and Political Sciences
Published
2025-01-09
DOI
https://doi.org/10.54254/2754-1169/2025.19880
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
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article

The Study of Factors Influencing E-commerce Consumers' Purchasing Decisions

Huang Hongli
Advances in Economics Management and Political Sciences
Technology Adoption and User Behaviour
article

The Study of Factors Influencing E-commerce Consumers' Purchasing Decisions

Huang Hongli
article en

Abstract

This study aims to analyse the main factors influencing consumers' purchasing decisions under traditional consumption and e-commerce platforms, and to explore the differences in behaviour between these two environments. By comparing factors such as price competitiveness, user evaluation, personalised recommendation, logistics speed and in-store experience, it reveals their performance in different shopping environments. In this paper, Relevant consumer behaviour theories such as the Theory of Rational Behaviour, the Theory of Planned Behaviour and the Technology Acceptance Model were cited. Walmart, Nike and Jingdong are also selected as representative companies, and the case study method is used to study the impact of their operational strategies on consumer behaviour. The results show that on e-commerce platforms, price competitiveness, logistics speed, user reviews and personalised recommendations have more significant influence, while in-store experience remains an important factor in consumer decision-making in traditional retail environments. The study reveals the differences between online and offline shopping environments, provides theoretical support for companies to develop targeted marketing strategies, and offers practical suggestions for future omni-channel integration

Advances in Economics Management and Political SciencesVol. 161(1)
Yanbian University (CN)
Peace, Justice and strong institutions
Openalex Percentile: Top 100%
Technology Adoption and User Behaviour
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The Study of Factors Influencing E-commerce Consumers' Purchasing Decisions — Huang Hongli · Advances in Economics Management and Political Sciences (2025) | TGRS Research Map | TGRS