Enhancing Dementia Care: A Digitally Supported Care Management Program for Informal Caregivers ‐ A Cluster‐Randomized Controlled Trial

Abstract Background Approximately 1.8 million individuals in Germany live with dementia, imposing a substantial burden on family caregivers who provide most care and often experience health issues, social isolation, and diminished quality of life. Recognizing and addressing the diverse needs of these caregivers is vital for their well‐being and the stability of care arrangements. Method This study employed a longitudinal, cluster‐randomized controlled trial in Mecklenburg‐Western Pomerania, Germany, with 192 informal caregivers of people living with dementia. Participants were randomly assigned to either the control (n = 96) or intervention (n = 96) group. The intervention involved a digitally supported care management program delivered by trained care managers, specifically tailored to address the unmet needs of caregivers. Result Primary outcomes after 6 months included the number of unmet needs and the health‐related quality of life of caregivers. Secondary outcomes comprised caregiver burden and social network/support. While the intervention did not significantly reduce overall unmet needs in multivariate models, it demonstrated a notable effect in the subgroup of younger family caregivers. No statistically significant impacts were observed on other outcomes. Conclusion Individualized care management, as delivered through this program, effectively addresses the specific support needs of informal caregivers. The study emphasizes the importance of tailoring interventions to sustain preferred caregiving arrangements and underscores the necessity of investigating nuanced needs for effective support. Although the program did not show a universal reduction in unmet needs, its positive impact on younger caregivers suggests potential benefits for specific demographic groups.