Perception of Merchants and Consumers Towards Payments Using Qris for UMKM in Mataram

The number of QRIS users in West Nusa Tenggara (NTB) has reached 475 thousand, with Mataram City as the region with the largest number of merchants, namely 87,593 merchants. With QRIS, merchants no longer need to provide many QR Codes to serve buyers because with 1 QR Code with the QRIS logo you can read all non-cash payment applications, to simplify QR Code-based non-cash payments. In the era of the Industrial Revolution 4.0, MSMEs must switch to digital so as not to be left behind in terms of payment systems. This research aims to find out, first, the history of Bank Indonesia launching QRIS as a unifying tool for the QR Code Non-Cash Payment System, second, the implementation of QRIS as a driver to realize the vision of the Indonesian Payment System 2025, and third, traders' perceptions of the use of QRIS as a transaction tool for MSMEs in Mataram. The research approach in this study is descriptive qualitative with data collection methods, namely observation, interviews, documentation and literature study. The research results concluded that first, Bank Indonesia launched QRIS on August 17 2019 to simplify QR Code-based non-cash payments. Second, QRIS is one of the initiatives to realize the Indonesian Payment System 2025 and Third, QRIS helps merchants (MSMEs) to make more practical, fast and safe payments and encourages merchants to save part of their income, but according to the results of the author's interview, there are still few people who using non-cash payments and there are still many who don't know what QRIS is.

Authors

Publication Details

Journal
JURNAL PENDIDIKAN IPS
Published
2024-12-29
DOI
https://doi.org/10.37630/jpi.v14i2.2185
Primary Topic
SMEs Development and Digital Marketing
Type
article
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article

Perception of Merchants and Consumers Towards Payments Using Qris for UMKM in Mataram

Mar’atun Sa’diah
JURNAL PENDIDIKAN IPS
SMEs Development and Digital Marketing
article

Perception of Merchants and Consumers Towards Payments Using Qris for UMKM in Mataram

Mar’atun Sa’diah
article en

Abstract

The number of QRIS users in West Nusa Tenggara (NTB) has reached 475 thousand, with Mataram City as the region with the largest number of merchants, namely 87,593 merchants. With QRIS, merchants no longer need to provide many QR Codes to serve buyers because with 1 QR Code with the QRIS logo you can read all non-cash payment applications, to simplify QR Code-based non-cash payments. In the era of the Industrial Revolution 4.0, MSMEs must switch to digital so as not to be left behind in terms of payment systems. This research aims to find out, first, the history of Bank Indonesia launching QRIS as a unifying tool for the QR Code Non-Cash Payment System, second, the implementation of QRIS as a driver to realize the vision of the Indonesian Payment System 2025, and third, traders' perceptions of the use of QRIS as a transaction tool for MSMEs in Mataram. The research approach in this study is descriptive qualitative with data collection methods, namely observation, interviews, documentation and literature study. The research results concluded that first, Bank Indonesia launched QRIS on August 17 2019 to simplify QR Code-based non-cash payments. Second, QRIS is one of the initiatives to realize the Indonesian Payment System 2025 and Third, QRIS helps merchants (MSMEs) to make more practical, fast and safe payments and encourages merchants to save part of their income, but according to the results of the author's interview, there are still few people who using non-cash payments and there are still many who don't know what QRIS is.

JURNAL PENDIDIKAN IPSVol. 14(2)
Openalex Percentile: Top 50%
SMEs Development and Digital Marketing
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