Success Factors of Enterprise Resource Planning: A State-of-the-Art Mini Review
Enterprise Resource Planning Systems (ERP) are vital for today’s businesses. However, the successful implementation of ERP systems faces several challenges, which can determine its success or failure. This paper provides a brief state-of-theart review of the success factors of ERP implementation using various applications that span different contexts. The paper discusses and compares the aims defined and the techniques applied in these studies, as well as the data used and the results obtained from each of these studies. This review paper reviews published work to tackle these challenges, covering the literature published in 2020-2023. A special effort was also made to focus on high-quality papers published in top journals with high-impact factors and indexed in Scopus and Web of Science. The review process is repeatable, as special keywords were used to search the literature using publishers’ databases and three specialized tools. The paper concludes by discussing the future of the successful implementation of ERP systems. The paper argues that ERP systems will continue to have a major impact on the success of today’s businesses. Therefore, they must carefully consider various factors that influence their successful implementation.
Authors
- Ahmed BaniMustafa (ORCID: https://orcid.org/0000-0001-7502-7978)
- Olla Bulkrock
Institutions
- Higher Colleges of Technology (AE)
- Princess Sumaya University for Technology (JO)
Publication Details
- Published
- 2024-10-25
- DOI
- https://doi.org/10.1109/icamac62387.2024.10829272
- Primary Topic
- ERP Systems Implementation and Impact
- Type
- article
- Field-Weighted Citation Impact
- 0.00