The Influences of Protean Career Attitude on Innovative Behavior and Career Success of Employees in Service Company : The Mediating Effects of the Learning Agility

The purpose of this study is to confirm the structural relationship between Protean career attitude, innovation behavior, and learning agility by examining the mediating effect of learning agility in the relationship between the Protean career attitude of members of a service company and its influence on career success and innovation behavior. For this purpose, this study conducted a survey targeting 485 people with more than 5 years of experience in domestic service companies, and a total of 439 copies were used in the final analysis. The research results are as follows. First, the career attitude of service company members was found to have a positive effect on career success and innovation behavior. Second, learning agility was confirmed to have a positive effect on career success and innovative behavior. Third, learning agility was found to mediate the relationship between Protean career attitude and career success and innovation behavior. This can be interpreted as having a positive effect on career success and innovation behavior when Protean career attitude is considered together with learning agility. Based on the above research results, academic discussion on the relationship between Protean career attitude, learning agility, career success, and innovation behavior of service company members and practical implications for the career development of service company members by improving Protean career attitude and learning agility proposed.

Authors

Publication Details

Journal
Journal of Korea Service Management Society
Published
2024-12-31
DOI
https://doi.org/10.15706/jksms.2024.25.5.001
Primary Topic
Education and Learning Interventions
Type
article
Field-Weighted Citation Impact
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article

The Influences of Protean Career Attitude on Innovative Behavior and Career Success of Employees in Service Company : The Mediating Effects of the Learning Agility

Eun Sook Kil
Journal of Korea Service Management Society
Education and Learning Interventions
article

The Influences of Protean Career Attitude on Innovative Behavior and Career Success of Employees in Service Company : The Mediating Effects of the Learning Agility

Eun Sook Kil
article en

Abstract

The purpose of this study is to confirm the structural relationship between Protean career attitude, innovation behavior, and learning agility by examining the mediating effect of learning agility in the relationship between the Protean career attitude of members of a service company and its influence on career success and innovation behavior. For this purpose, this study conducted a survey targeting 485 people with more than 5 years of experience in domestic service companies, and a total of 439 copies were used in the final analysis. The research results are as follows. First, the career attitude of service company members was found to have a positive effect on career success and innovation behavior. Second, learning agility was confirmed to have a positive effect on career success and innovative behavior. Third, learning agility was found to mediate the relationship between Protean career attitude and career success and innovation behavior. This can be interpreted as having a positive effect on career success and innovation behavior when Protean career attitude is considered together with learning agility. Based on the above research results, academic discussion on the relationship between Protean career attitude, learning agility, career success, and innovation behavior of service company members and practical implications for the career development of service company members by improving Protean career attitude and learning agility proposed.

Journal of Korea Service Management SocietyVol. 25(5)
Openalex Percentile: Top 60%
Education and Learning Interventions
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