User Evaluation of Safety Factors in Commercial VR Game Experience Spaces in China - Focusing on VR game stores in Zhengzhou, China -

Virtual reality (VR) is widely utilized in the gaming industry due to its high levels of immersion and interactivity. Recently, there has been a rise in commercial facilities specifically designed for VR gaming experiences in China. This study aims to assess the status of physical and management safety elements in commercial VR gaming spaces and to investigate user perceptions regarding these factors. Field surveys were conducted at four VR experience centers, along with user surveys. In terms of physical safety elements, user evaluations of VR gaming centers were generally positive, although there were notable demands for wall padding, lighting design, and resting areas. Additionally, the required physical safety elements varied based on the layout and nature of the experiences, highlighting the need to create a physically reassuring environment for users. Regarding management safety elements, while information dissemination and risk communication were relatively effective, the role of safety personnel was found to be lacking. Therefore, proper staffing of safety personnel and the implementation of training manuals for emergency situations are essential. It is crucial to inform users about VR device usage and game characteristics prior to their experiences, provide immediate assistance during use, and monitor users' health post-experience, as the role of safety personnel is deemed vital across all types of VR facilities.