The Maturity of Operational Excellence and its Level of Deployment in Moroccan Automotive Companies

Operational Excellence (OpEx) is more of a philosophy than a set of tools; it is a fully integrated management approach. Despite the importance of the toolkit, the human element remains the most crucial asset and the key to the success of Operational Excellence. However, it has been shown that the line between the success and failure of Operational Excellence integration projects is the balance between technological efficiency and human reliability. Therefore, in this work, the research will develop an analysis of the current state of Operational Excellence integration in the automotive industry in Morocco. This exploration aims to assess the maturity of Operational Excellence in Moroccan automotive companies, the management and organizational structure of this concept, and finally, the level of deployment of its practices with an analysis of the sources of impact.