Analysis of Factors Affecting Decision Making in MSMEs Case Study: Buronan Ndower

Payment methods have a significant impact today due to various factors related to technological developments, changes in consumer behavior, and market dynamics. One of the latest innovations in payment methods widely established in Indonesia is using the QR Code Indonesian Standard (QRIS). The use of QRIS continues to increase along with the development of digital technology and changes in consumer behavior, which prefers easier transactions. This qualitative research uses a questionnaire survey containing questions relevant to the research objectives. Based on the research results, the QRIS payment method is one of the factors influencing buyer decisions, focusing on three main indicators: ease of use, transaction speed, and transaction security. The positive effect of the QRIS payment method contributes to increasing customer satisfaction, making consumers feel comfortable and safe and having a good shopping experience, so they tend to make purchases and choose QRIS as a payment method.

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Publication Details

Journal
Jurnal Bisnis dan Komunikasi Digital
Published
2024-12-20
DOI
https://doi.org/10.47134/jbkd.v2i2.3457
Primary Topic
SMEs Development and Digital Marketing
Type
article
Field-Weighted Citation Impact
0.00
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article

Analysis of Factors Affecting Decision Making in MSMEs Case Study: Buronan Ndower

Rusdi Hidayat Nugroho, Putri Sahya Fadiah, Fera Kurnianingsih, Safa Alifiah Sagita et al.
Jurnal Bisnis dan Komunikasi Digital
SMEs Development and Digital Marketing
article

Analysis of Factors Affecting Decision Making in MSMEs Case Study: Buronan Ndower

Rusdi Hidayat Nugroho, Putri Sahya Fadiah, Fera Kurnianingsih, Safa Alifiah Sagita, Indah Respati Kusumasari
article en

Abstract

Payment methods have a significant impact today due to various factors related to technological developments, changes in consumer behavior, and market dynamics. One of the latest innovations in payment methods widely established in Indonesia is using the QR Code Indonesian Standard (QRIS). The use of QRIS continues to increase along with the development of digital technology and changes in consumer behavior, which prefers easier transactions. This qualitative research uses a questionnaire survey containing questions relevant to the research objectives. Based on the research results, the QRIS payment method is one of the factors influencing buyer decisions, focusing on three main indicators: ease of use, transaction speed, and transaction security. The positive effect of the QRIS payment method contributes to increasing customer satisfaction, making consumers feel comfortable and safe and having a good shopping experience, so they tend to make purchases and choose QRIS as a payment method.

Jurnal Bisnis dan Komunikasi DigitalVol. 2(2)
University of Pembangunan Nasional Veteran Jawa Timur (ID), Universitas Pembangunan Nasional Veteran Jakarta (ID)
Openalex Percentile: Top 51%
SMEs Development and Digital Marketing
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