Model of the Process of Production Requirements Management of a Coal Mining Enterprise under VUCA Conditions

The contemporary business environment presents companies with a multitude of uncontrollable risks. These include rapid technological development, changing customer behavior, new business models, shifting laws, and growing competition both domestically and internationally. The dynamic nature of these business environments, marked by high speed, complexity, multiple factors, and uncertainty, makes it difficult for companies to adapt and manage their operations. The relevance of finding new solutions for the company will only grow in the near future. The study aims to design a management model that accommodates the complex nature of analytical and control processes, ultimately boosting competitiveness. This paper explores the characteristics of a methodology for handling production demands in a coal mining firm within a VUCA environment, identifying major uncertainties and their solutions. The research used methods such as analysis, synthesis, systems approach and modeling. The paper proposes a model for managing coal mining enterprises using digital technologies. This model draws upon the best practices from both foreign and Russian industries and incorporates automation for planning, risk management, and feedback. The study demonstrates the significance of swift system feedback for optimizing coal mining operations under conditions of uncertainty. The outcome is a model that treats the coal mining enterprise’s production system as a unified whole. This model integrates management and operational subsystems into one large system, enabling effective management of financial, production, and human resources. This approach aims to optimize resource utilization. The author shows how to transform a business process “As is” into “To be”, as well as which fundamental weaknesses require special attention. Furthermore, the author suggests a multifactor feedback system to spot weaknesses and errors, allowing for their correction. The updated management model significantly cuts down on the time and workforce needed for the business process.