THE INFLUENCE OF REWARDS AND PUNISHMENT ON EMPLOYEE PERFORMANCE THROUGH WORK DISCIPLINE

Improving the quality of employee performance is one of the main objectives of human resource management in government agencies, including the East Luwu Regency Personnel and Human Resources Development Agency (BKPSDM). Observation results reveal that despite the implementation of various policies, obstacles persist in achieving optimal levels of performance. Employee discipline deficiencies and ineffective punishment and reward implementation often contribute to this problem. This research aims to analyze the effects of punishment and rewards on the quality of employee performance, with discipline as an intervening variable. The research method used is a quantitative approach. The population was BKPSDM employees of East Luwu Regency using a saturated sampling method so that the entire population was sampled as 105 respondents. The data collected was analysed using inferential statistical techniques to test the relationship between the variables studied with the help of the SmartPLS statistical tool. The results of this research show that rewards have a positive and significant effect on work discipline and employee performance, and punishments have a positive and significant effect on work discipline but are not significant on employee performance. Rewards and punishment have a positive and significant effect on employee performance through work discipline.