The Effect of UI Design Elements of Takeout Apps on User Satisfaction through User Experience
The scale of China's delivery market is immense, making delivery apps an indispensable part of people's lives. In this study, an empirical study was conducted on whether the UI design elements of the delivery app affect user experience and satisfaction. The survey was conducted online from March 20 to March 27, 2023, resulting in a total of 341 valid responses. Statistical processing of the collected data was performed using SPSS 27.0. Furthermore, this study found that the UI design elements of delivery apps positively impact user experience, which in turn positively influences satisfaction. Accordingly, excellent UI design for delivery apps can attract users, prompting designers to focus on the UI design of delivery apps, meet user needs, and continuously update the design.
Authors
- Kang Zou (ORCID: https://orcid.org/0000-0002-4959-1951)
- Dong Wang (ORCID: https://orcid.org/0000-0001-6928-8725)
Publication Details
- Journal
- Korea Institute of Design Research Society
- Published
- 2024-12-31
- DOI
- https://doi.org/10.46248/kidrs.2024.4.587
- Citations
- 1
- Primary Topic
- Technology Adoption and User Behaviour
- Type
- article
- Field-Weighted Citation Impact
- 1.05