The Effect of UI Design Elements of Takeout Apps on User Satisfaction through User Experience

The scale of China's delivery market is immense, making delivery apps an indispensable part of people's lives. In this study, an empirical study was conducted on whether the UI design elements of the delivery app affect user experience and satisfaction. The survey was conducted online from March 20 to March 27, 2023, resulting in a total of 341 valid responses. Statistical processing of the collected data was performed using SPSS 27.0. Furthermore, this study found that the UI design elements of delivery apps positively impact user experience, which in turn positively influences satisfaction. Accordingly, excellent UI design for delivery apps can attract users, prompting designers to focus on the UI design of delivery apps, meet user needs, and continuously update the design.

Authors

Publication Details

Journal
Korea Institute of Design Research Society
Published
2024-12-31
DOI
https://doi.org/10.46248/kidrs.2024.4.587
Citations
1
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
1.05
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article

The Effect of UI Design Elements of Takeout Apps on User Satisfaction through User Experience

Kang Zou, Dong Wang
1 citations
Korea Institute of Design Research Society
Technology Adoption and User Behaviour
1.05
article

The Effect of UI Design Elements of Takeout Apps on User Satisfaction through User Experience

Kang Zou, Dong Wang
article en
1 citations

Abstract

The scale of China's delivery market is immense, making delivery apps an indispensable part of people's lives. In this study, an empirical study was conducted on whether the UI design elements of the delivery app affect user experience and satisfaction. The survey was conducted online from March 20 to March 27, 2023, resulting in a total of 341 valid responses. Statistical processing of the collected data was performed using SPSS 27.0. Furthermore, this study found that the UI design elements of delivery apps positively impact user experience, which in turn positively influences satisfaction. Accordingly, excellent UI design for delivery apps can attract users, prompting designers to focus on the UI design of delivery apps, meet user needs, and continuously update the design.

Korea Institute of Design Research SocietyVol. 9(4)
Industry, innovation and infrastructure
Openalex Percentile: Top 11%
Technology Adoption and User Behaviour
1.05
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The Effect of UI Design Elements of Takeout Apps on User Satisfaction through User Experience — Kang Zou, Dong Wang · Korea Institute of Design Research Society (2024) | TGRS Research Map | TGRS