Knowledge Ecosystems: Disruptive Models for Academic Management

The present study reports the experience of applying knowledge management techniques and tools, improving the effectiveness of processes and sharing information in an organizational context specific to the academic area. To achieve this, the three phases of the knowledge management cycle were adopted: capturing, sharing and applying knowledge. The research followed a qualitative and descriptive methodological approach, resulting in the creation of an effective knowledge management solution for the advanced campuses of a Brazilian federal university. This solution has the potential to contribute to the effectiveness and dynamics of teamwork. The results highlight the contribution of research to providing more efficient management of academic activities in these fields, especially with regard to the standardization of reports through an information system.