Virtual Companion: A Human Friendly Chatbot
This research introduces a novel virtual companion chatbot designed to provide emotional support and foster social interaction. The chatbot employs a dual-stage process to predict user emotions: it first analyzes textual input to assess emotional state, followed by an analysis of audio files to capture vocal cues. These outputs are combined into a cohesive emotional profile, which is then processed by a Large Language Model (LLM) within a predefined template. This ensures the chatbot's responses are emotionally aware, supportive, and non-harmful. The multi-modal emotion recognition system enhances the chatbot's ability to engage empathetically, demonstrating the potential for AI-driven companions to offer nuanced emotional interactions
Authors
- S. Praveen Kumar (ORCID: https://orcid.org/0000-0002-0564-5233)
- N Prithiviraj
- Prakhar Jain
- Sindhu DV
Publication Details
- Published
- 2024-11-07
- DOI
- https://doi.org/10.1109/csitss64042.2024.10816756
- Citations
- 1
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.35