Digital Transformation in Banking and Financial Sector – a Comprehensive Analysis
Rapid technological breakthroughs are driving a fundamental upheaval in the banking and finance sector. This study explores the effects of digital technology on the sector, looking at how organizations are changing to keep up with changing consumer demands and intense competition. This research examines the major forces, obstacles, and possibilities influencing the development of banking and finance in the future, from the emergence of fintech to the application of AI and blockchain. It examines how the industry's digital transformation is changing business models, boosting customer experiences, increasing operational effectiveness, and lowering risks. However, the rapid adoption of these technologies also introduces performance issues, such as system scalability and cybersecurity threats, which need to be addressed to ensure sustainable growth.
Authors
- Pavandeep Kaur (ORCID: https://orcid.org/0000-0002-8572-0685)
- Ankit Kumar Sharma (ORCID: https://orcid.org/0000-0002-5769-6737)
Institutions
- Chandigarh University (IN)
Publication Details
- Published
- 2024-11-07
- DOI
- https://doi.org/10.1109/csitss64042.2024.10816711
- Citations
- 1
- Primary Topic
- FinTech, Crowdfunding, Digital Finance
- Type
- article
- Field-Weighted Citation Impact
- 0.53