Tourist Perceptions In The Quality Of Sustainable Tourism Services In Lombok

This study aims to measure tourists' perceptions of the quality of sustainable tourism services in Lombok. Through sources involving domestic and foreign tourists, this study analyzes the dimensions of service quality that have the most influence on tourist satisfaction. The results of the study indicate that tourists highly value aspects of environmental sustainability, local wisdom, and the quality of facilities. In addition, this study explains how tourists' perceptions relate to sustainable tourism in Lombok and those perceptions of the quality of sustainable tourism services in Lombok.