The Influence of Self-Efficacy and Social Support on Psychological Well-Being And Its Impact on the Performance of Non-Civil Servant Employees at the Public Works and Spatial Planning Office of East Lombok Regency

This study examines the influence of self-efficacy, social support, and psychological well-being on employee performance among non-permanent staff at the Department of Public Works and Spatial Planning (Dinas PUPR) in East Lombok Regency. This quantitative study employs a causal associative approach. Data were collected through a census method involving the entire population of 182 non-permanent employees across five divisions: Bina Marga, Cipta Karya, Water Resources, Spatial Planning, and Construction Development. Primary data were obtained using structured questionnaires measured on a Likert scale, supported by interviews and documentation for secondary data. Data analysis was conducted using Partial Least Square (PLS) with Smart-PLS 3 software, enabling the evaluation of measurement and structural models. The findings reveal that self-efficacy, social support, and psychological well-being significantly influence employee performance. Furthermore, psychological well-being acts as a mediator in the effects of self-efficacy and social support on performance. These results underscore the critical role of self-efficacy, social support, and psychological well-being in enhancing the performance of non-permanent employees in government organizations. This study contributes to the understanding of how psychological factors and workplace support mechanisms impact employee outcomes, offering practical implications for improving workforce effectiveness in public sector institutions.