MY WAY OR THE HIGH WAY: A MIXED STUDY OF CONTRACTUAL DISREGARD AND EMPLOYEE RECALCITRANT BEHAVIOR IN DETERMINING SUSTAINABILITY IN PUBLIC AND PRIVATE UNIVERSITIES OF LAHORE, PAKISTAN

This research presents the association of contractual disregard by employer with recalcitrant behavior of employees in public or private universities of Lahore, Pakistan. The paper examines whether the contractual regard and disregard by the employer are related to the satisfaction or recalcitrant behavior in employees of an organization. The phenomenon of interest is studied through mixed methodology in a cross-sectional comparative setting by administering 355 online questionnaires and 30 interviews of the faculty. The SEM results indicate that contractual disregard and the related perceptions lead to recalcitrant behavior in the university faculty. This has significant insights for the employee turnover, retention, and performance in the universities as well as organizational performance and sustainability.