Attitudes on Human Factors in SMEs IT Companies in the Republic of Bulgaria since the Introduction of Artificial Intelligence

The publication deals with a current problem related to the attitudes on human factors since the introduction of Artificial Intelligence (AI), through a survey among software engineers in small and medium – sized (SMEs) IT companies in the Republic of Bulgaria. This brings to the fore not only the functionality of AI tools and their application in software design, but also the perception of developers towards the tasks of writing, implementing and fixing code. The research was conducted on the territory of three large cities in the Republic of Bulgaria, and a quantitative approach was used in the development of an online survey, through which empirical data was generated in the business of SMEs IT companies. Based on the results, an analysis of the attitudes of the respondents in relation to the use of AI in the software activities of the surveyed companies was made. A smooth but steady trend of a positive human factors attitude towards AI-assisted software design was found. On this basis, a relatively good attitude of developers towards the benefits and advantages of adapting AI to software developments was found.