Strategies for Cost-Effectiveness in Sustainable Quality Healthcare Delivery in Emerging Economies: The Case of Healthcare Professionals Development in South Africa

<b>Purpose</b>: This paper suggests strategies for professionals' continuous development in healthcare institutions to ensure quality and sustainable healthcare delivery in a cost-effective way. Background: Healthcare services are increasingly becoming expensive, and receiving quality service is often difficult. This plunges practices and healthcare institutions into the sphere of the population's mistrust. They believe in the degradation of quality due to individual experiences, with the direct corollary of reduction in life expectancy in some areas. We therefore propose strategies for enhancing the quality of those individuals for a sustainable healthcare delivery in an emerging market economy, based on the case in South Africa. <b>Method</b>: Cost-effectiveness analysis is chosen for the purpose of non-monetary analysis, and we make use of the qualitative methodology to explore, in detail, the need of strategies to improve healthcare delivery. <b>Results</b>: We propose a suitable digital ecosystem for the professionals' development, and we evaluate the proposed methodology and the challenges that come from its realization. <b>Conclusions</b>: We find that the application of these strategies yields efficiency and quality, which, when applied continuously, yields sustainability.