Exploring the Impact of Organizational Behavior on Safety Culture in Aviation Management: A Qualitative Study

This study explores the critical relationship between organizational behavior and safety culture in the aviation industry, an area of growing importance given the high-risk nature of aviation operations. While previous research has primarily focused on technical solutions and safety management systems (SMS), this study emphasizes the human and organizational factors—leadership, communication, and teamwork—that directly influence safety outcomes. Using a qualitative approach, the study employed thematic analysis, sentiment analysis, and correlation analysis to examine data from interviews with aviation professionals. The novelty of this research lies in its integration of sentiment analysis to capture the emotional tone of participants' responses, revealing nuanced insights into how organizational behaviors are perceived and how these perceptions impact safety practices. The findings highlight the central role of consistent leadership in promoting safety culture, the importance of clear communication in enhancing teamwork and safety reporting, and the critical need for mutual accountability within teams. These results offer practical recommendations for aviation managers to strengthen safety culture through targeted improvements in leadership training, communication strategies, and teamwork initiatives.