Implementation of software and virtual tools in soft skills laboratory for Industrial Maintenance students

Nowadays, organizations demand professionals who, as part of their profile, have developed not only technical skills but also soft skills that allow them to make decisions, work in a team, solve problems, lead the personnel in their charge, communicate and transmit ideas in a correct way. According to Taylor (2016), the labor sector constantly complains that higher education graduates do not have the skills to develop certain jobs Students of the Industrial Maintenance career pay more attention to the development of technical skills, however, when they join the labor sector, they face the challenge of having to develop soft skills to be able to grow professionally within companies. In relation to this, Florea and Stray (2018) analyzed job advertisements in 33 countries and found that companies want to hire engineers who are able to communicate, possess analytical skills and solve problems, they also found the existence of new skills such as work ethic, customer focus and working under pressure. The objective of this research is to support the implementation of software and virtual tools in a soft skills laboratory within the Industrial Maintenance career. It consists of a bibliographic and/or documentary research in relation to the different technological tools, as well as field research through interviews and surveys to teachers to determine the application of a soft skills laboratory in the graduate profile of both TSU (Higher University Technician) and Industrial Maintenance Engineering of the Technological University of Chihuahua