INTEGRATED INTERCHANGES FOR PEOPLE WITH SPECIAL NEEDS

Improving the level of accessibility of integrated interchanges and providing free movement forpeople with special needs is one of the currently most important transport issues raised by a numberof centres. Over the last two decades, several attempts have been made to develop solutions toenhance mobility, e.g. more links between destinations, opening national borders in the EuropeanUnion, pursuing an open skies policy etc. However, a universal safety management system forpeople with special needs at integrated interchanges is still not in place. The aim of this article isto enhance elements of a safety system for people with special needs at integrated interchangesconsisting of lists (directories) of people with special needs. The article uses theoretical methodssuch as analysis and synthesis and presents an outline of barriers to create a catalogue of barriersand amenities found at integrated interchanges, taking into account people with special needs.Also noteworthy is a catalogue of people with special needs, which includes a broad group of publictransport users. The paper presents a matrix of barriers and amenities based on groups of peoplewith special needs. Identified elements of transport infrastructure at integrated interchanges, suchas revolving doors or contrasting elements, have been classified both as barriers and amenities fordifferent user groups.