Assessment of blood collection competency in phlebotomists: a survey study

Abstract Objectives Blood collection, one of the most frequently performed procedures in healthcare settings. The study aimed to develop a scale for phlebotomy procedures based on national phlebotomy guidelines and to assess the tendencies of phlebotomy personnel in certain blood collection practices. Methods The survey included a 5-point likert scale, which consisted of 20 items and multiple-choice questions. The survey was disseminated to the attendees via an online platform (Google Forms ® , Mountain View, CA, USA), and they were requested to complete it, and a total of 1,439 participants were included in the study. Results The data showed that the scale complied with the guidelines and was highly valid and reliable. A significant finding from the study indicates that 47.9 % of the participants (689 individuals) chose the syringe response during the blood collection procedure. The variable of prior phlebotomy training exhibited no statistically significant effect on these responses (χ²=1.893, p=0.093). A statistically significant difference was observed in the frequency of tendencies for using intravenous cannulas/catheters in inpatient settings (p<0.05). Conclusions The standardization of blood collection practices may be enhanced through the implementation of these procedures by specialized medical professionals. It is necessary to audit the quality of current practices and identify the most vulnerable steps in phlebotomy. The implementation of phlebotomy guidelines in healthcare settings should be encouraged. Furthermore, greater commitment is required from relevant authorities to develop educational programs and establish continuous education courses for healthcare phlebotomy personnel.