Social perception of transport services: case study at the Autonomous University of Mexico State

This study analyzes the social perception of the mobility system at the Autonomous University of Mexico State. The survey categorizes findings into five key dimensions: accessibility, jobs, mobility and connectivity, safety and public health, and livability. About accessibility (transport services, stops and financial means), the analysis reveals a significant reliance on urban transport 39%, and the Potro Bus service 22%, and perceived efficiency and cost-effectiveness; the stops of mobility service on University community was 1 or 2, and the cost of daily travel was 1.50 USD. The mobility and connectivity (level of satisfaction, punctuality and average distance), around 29% acknowledge the efficiency of the transportation system and economic viability, because is free for students. Safety and public health (accidents, carbon footprint and inclusivity), with 78 % reporting no accidents, and 43% praising the inclusiveness. Moreover, 70% are interested to learn about their carbon footprint associated with transport. The livability (University projects, Urban mobility plans and Technological tools), involves actively educating and engaging in sustainable transportation initiatives with technological and environmental point of view. Additionally, the research introduces the application of Social Life Cycle Assessment methodologies to evaluate the environmental and social impacts of mobility services, aligning with ODS.