Time-Decay Attribution Model Using Half-Life in Exponential Decay for E-Commerce Conversion Analysis

With the rapid growth of e-commerce platform users, it has become essential for companies to analyze the customer journey leading to a purchase. Users may interact with or be exposed to multiple devices and touchpoints/channels throughout this process. So now, to identify which of those touchpoints resulted in a positive conversion, the companies use various types of attribution models. By identifying this, the company then allocates its marketing spend accordingly in the future on the chosen channels to further optimize its sales and customized user experience. Over time, various types of attribution models have been developed, each model having its pros and cons. This study proposes a novel Time-Decay Attribution Model using Half-life in Exponential Decay (TD-HLED). We also provide a comparative analysis with six different Models: First-touch, Markov Chain Model, Linear-Touch, Last-touch, and our proposed model, TDHLED. Furthermore, extensive experiments have proved that the model attributions in TD-HLED have more accurately reflected how the users have interacted with the marketing than the existing simplistic rule-based architectures.

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Publication Details

Published
2024-11-12
DOI
https://doi.org/10.1109/icspis63676.2024.10812611
Citations
1
Primary Topic
Customer churn and segmentation
Type
article
Field-Weighted Citation Impact
0.44
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article

Time-Decay Attribution Model Using Half-Life in Exponential Decay for E-Commerce Conversion Analysis

Debajyoty Banik, Mahendra Kumar Gourisaria, Sunita Halder nee Dey
1 citations
Customer churn and segmentation
0.44
article

Time-Decay Attribution Model Using Half-Life in Exponential Decay for E-Commerce Conversion Analysis

Debajyoty Banik, Mahendra Kumar Gourisaria, Sunita Halder nee Dey
article en
1 citations

Abstract

With the rapid growth of e-commerce platform users, it has become essential for companies to analyze the customer journey leading to a purchase. Users may interact with or be exposed to multiple devices and touchpoints/channels throughout this process. So now, to identify which of those touchpoints resulted in a positive conversion, the companies use various types of attribution models. By identifying this, the company then allocates its marketing spend accordingly in the future on the chosen channels to further optimize its sales and customized user experience. Over time, various types of attribution models have been developed, each model having its pros and cons. This study proposes a novel Time-Decay Attribution Model using Half-life in Exponential Decay (TD-HLED). We also provide a comparative analysis with six different Models: First-touch, Markov Chain Model, Linear-Touch, Last-touch, and our proposed model, TDHLED. Furthermore, extensive experiments have proved that the model attributions in TD-HLED have more accurately reflected how the users have interacted with the marketing than the existing simplistic rule-based architectures.

National Institute of Technology Rourkela (IN), KIIT University (IN)
Openalex Percentile: Top 24%
Customer churn and segmentation
0.44
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