Leadership and person management skills in a footwear manufacturer in the city of León, Guanajuato

The purpose of the research is to understand the work environment through a diagnosis of the factors that affect the performance of workers and the lack of motivation in order to understand the problems in the direction and management of personnel in a footwear company. the city of León Guanajuato. The method is quantitative, non-experimental, the data were obtained only once, descriptive statistics were used, the recording of the measurements was through a structured questionnaire and analysis tools, a census of the 251 people who work in the company was applied. company. A questionnaire was designed with 47 questions on a Likert scale. The result is the need to develop leadership and management skills in middle management to improve performance, intra-organizational communication and staff motivation in a footwear manufacturing company in the city of León, Guanajuato.