Employee engagement, perceived organizational support, and job performance of medical staff at the Cape Coast Teaching Hospital

This study examined the moderating effect of perceived organizational support on the link between employee engagement and the job performance of medical staff at the Cape Coast Teaching Hospital. The study adopted a purely quantitative approach, using the explanatory research design. Data were collected from 310 full-time nurses and midwives of the Cape Coast Teaching Hospital in the Central Region of Ghana. The available data were analyzed using the Structural Equation Modelling technique. The study's results revealed that employee engagement significantly influences the job performance of nurses and midwives in the Cape Coast Teaching Hospital. The study further revealed that perceived organizational support moderates the link between employee engagement and the job performance of nurses and midwives in the hospital. Given these findings, the study recommended that to effectively improve the job performance of nurses and midwives, the management of the Cape Coast Teaching Hospital must adopt policies such as effective leadership and fair HR practices to stimulate employee engagement and their perceived organizational support.

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Publication Details

Journal
PLoS ONE
Published
2024-12-30
DOI
https://doi.org/10.1371/journal.pone.0315451
Citations
7
Primary Topic
Job Satisfaction and Organizational Behavior
Type
article
Field-Weighted Citation Impact
4.72
Controls
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article

Employee engagement, perceived organizational support, and job performance of medical staff at the Cape Coast Teaching Hospital

Felix Kwame Opoku, Richard Kofi Boateng
7 citations
PLoS ONE
Job Satisfaction and Organizational Behavior
4.72
article

Employee engagement, perceived organizational support, and job performance of medical staff at the Cape Coast Teaching Hospital

Felix Kwame Opoku, Richard Kofi Boateng
article en
7 citations

Abstract

This study examined the moderating effect of perceived organizational support on the link between employee engagement and the job performance of medical staff at the Cape Coast Teaching Hospital. The study adopted a purely quantitative approach, using the explanatory research design. Data were collected from 310 full-time nurses and midwives of the Cape Coast Teaching Hospital in the Central Region of Ghana. The available data were analyzed using the Structural Equation Modelling technique. The study's results revealed that employee engagement significantly influences the job performance of nurses and midwives in the Cape Coast Teaching Hospital. The study further revealed that perceived organizational support moderates the link between employee engagement and the job performance of nurses and midwives in the hospital. Given these findings, the study recommended that to effectively improve the job performance of nurses and midwives, the management of the Cape Coast Teaching Hospital must adopt policies such as effective leadership and fair HR practices to stimulate employee engagement and their perceived organizational support.

PLoS ONEVol. 19(12)
University of Cape Coast (GH)
Decent work and economic growth
Openalex Percentile: Top 5%
Job Satisfaction and Organizational Behavior
4.72
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