Beware the Intention Economy: Collection and Commodification of Intent via Large Language Models
The rapid proliferation of large language models (LLMs) invites the possibility of a new marketplace for behavioral and psychological data that signals intent. This brief article introduces some initial features of that emerging marketplace. We survey recent efforts by tech executives to position the capture, manipulation, and commodification of human intentionality as a lucrative parallel toâand viable extension ofâthe now-dominant attention economy, which has bent consumer, civic, and media norms around usersâ finite attention spans since the 1990s. We call this follow-on the intention economy. We characterize it in two ways. First, as a competition, initially, between established tech players armed with the infrastructural and data capacities needed to vie for first-mover advantage on a new frontier of persuasive technologies. Second, as a commodification of hitherto unreachable levels of explicit and implicit data that signal intent, namely those signals borne of combining (a) hyper-personalized manipulation via LLM-based sycophancy, ingratiation, and emotional infiltration and (b) increasingly detailed categorization of online activity elicited through natural language.This new dimension of automated persuasion draws on the unique capabilities of LLMs and generative AI more broadly, which intervene not only on what users want, but also, to cite Williams, âwhat they want to wantâ . We demonstrate through a close reading of recent technical and critical literature (including unpublished papers from ArXiv) that such tools are already being explored to elicit, infer, collect, record, understand, forecast, and ultimately manipulate, modulate, and commodify human plans and purposes, both mundane (e.g., selecting a hotel) and profound (e.g., selecting a political candidate).
Authors
- Jonnie Penn
- Yaqub Chaudhary
Institutions
- University of Cambridge (GB)
- Leverhulme Trust (GB)
Publication Details
- Journal
- Harvard Data Science Review
- Published
- 2024-12-30
- DOI
- https://doi.org/10.1162/99608f92.21e6bbaa
- Citations
- 6
- Primary Topic
- Computational and Text Analysis Methods
- Type
- article
- Field-Weighted Citation Impact
- 11.36