An Analysis on Enhancing Last Mile Delivery Efficiency in the Field of E-Commerce Logistics at Gati Allcargo In Madnayakanahalli Bangalore

The rapid growth of e-commerce has led to an increased demand for efficient logistics systems, with particular emphasis on enhancing last-mile delivery (LMD) efficiency. Last-mile delivery is the final leg of the supply chain, where goods are delivered from a distribution center to the end consumer. This phase is crucial in ensuring timely deliveries, cost-effectiveness, and overall customer satisfaction. Gati All Cargo, a leading logistics player in India, operates in a highly competitive market, especially in urban areas like Madnayakanahalli, Bangalore. This study investigates the challenges faced by Gati All Cargo in last-mile delivery and explores potential strategies to enhance delivery efficiency. The Analysis that I have used in the report is Chi square statistics test where by using the Primary data of the project like current efficiency of last mile delivery at the branch where its Efficient, very Efficient neutral in efficient and we have found that it rejects the Chi Square Statistics. challenges faced in last mile delivery for this also the same I have done Chi Square Statistics and it Rejects. Keywords: Last-mile delivery, e-commerce logistics, efficiency, route optimization.