The Influence of Consumer Reviews on Purchasing Decisions on Shopee E-Commerce, Indonesia

Consumer reviews play a very important role in purchasing decisions on e-commerce platforms. In today's digital era, many buyers rely on reviews from other consumers to assess the quality of a product before deciding to buy. This study aims to analyze the influence of consumer reviews on purchasing decisions on the Shopee e-commerce platform, especially among students in the Greater Bandung area. The method used is a quantitative approach with a descriptive survey of 112 respondents with simple linear regression analysis. The results of the study indicate that consumer reviews have a significant effect on purchasing decisions. These findings provide insight for business actors, especially in the e-commerce sector, to utilize consumer reviews as an effective marketing strategy, by creating and maintaining positive reviews to increase consumer trust and encourage purchasing decisions.

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Publication Details

Journal
International Journal Administration Business and Organization
Published
2024-12-30
DOI
https://doi.org/10.61242/ijabo.24.362
Citations
2
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
2.26
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article

The Influence of Consumer Reviews on Purchasing Decisions on Shopee E-Commerce, Indonesia

Mochamad Fali Septokasya
2 citations
International Journal Administration Business and Organization
Digital Marketing and Social Media
2.26
article

The Influence of Consumer Reviews on Purchasing Decisions on Shopee E-Commerce, Indonesia

Mochamad Fali Septokasya
article en
2 citations

Abstract

Consumer reviews play a very important role in purchasing decisions on e-commerce platforms. In today's digital era, many buyers rely on reviews from other consumers to assess the quality of a product before deciding to buy. This study aims to analyze the influence of consumer reviews on purchasing decisions on the Shopee e-commerce platform, especially among students in the Greater Bandung area. The method used is a quantitative approach with a descriptive survey of 112 respondents with simple linear regression analysis. The results of the study indicate that consumer reviews have a significant effect on purchasing decisions. These findings provide insight for business actors, especially in the e-commerce sector, to utilize consumer reviews as an effective marketing strategy, by creating and maintaining positive reviews to increase consumer trust and encourage purchasing decisions.

International Journal Administration Business and OrganizationVol. 5(5)
Bandung Institute of Technology (ID), Politeknik Negeri Bandung
Partnerships for the goals
Openalex Percentile: Top 9%
Digital Marketing and Social Media
2.26
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