Multi-Criteria Decision-Making Analysis of Information and Communication Technology Using VIKOR

The utilization of Information and Communication Technology (ICT) has greatly enhanced various sectors in modern societies. With the rapid advancement and widespread adoption of ICT across different fields, it now plays a significant role in both economic and social development. Recognizing the positive and negative effects of ICT, governments continually strive to propose improved policies and recommendations for enhancing their ICT infrastructure. However, the formulation of effective policies relies on a thorough understanding of past and present policies in order to develop better proposals. To assess ICT development and its impact on society, an integrated social and economic indicators MCDM (Multi-Criteria Decision Making) approach is employed. This approach involves comparing six key indicators: ICT employment, ICT goods exports, ICT investment, ICT value addition, and Internet access. By evaluating the performance of these indicators, a comparison can be made among the G7 countries. Notably, countries like Italy and Canada demonstrate relatively weaker performance in terms of ICT development.