The adoption of digital skills influences decision making in organizations, case of a footwear company

This research is a case study for a company in the Leather Footwear sector in the city of León, Gto. The objective was to discover in workers the digital skills they possess and relate them to decision-making in the organization. The methodology used was a questionnaire applied to managers and personnel who work in the quality area. According to the results found, the majority, but not all workers, have developed their digital capabilities; However, the results showed that there is still a percentage of the worker population that does not manage, do not know and does not identify relevant information in the digital area. The most interesting contributions is that there is an area of opportunity in training workers to improve their digital skills. Decision making is affected by the proposed variables, and it is worth improving this indicator.