SCALABLE MULTI-AGENT ARCHITECTURE FOR ENTERPRISE CUSTOMER EXPERIENCE: DESIGN PATTERNS AND IMPLEMENTATION
This article presents a comprehensive examination of multi-agent artificial intelligence systems deployed in enterprise customer experience applications. It introduces a novel architectural framework that enables sophisticated agent collaboration through dynamic task allocation, cross-agent learning mechanisms, and synchronized decision-making protocols. Further, the article analyzes implementation data from a large enterprise deployment, offering insights into effective agent orchestration patterns and communication methodologies. Additionally, a key contribution is the real-time market intelligence subsystem, which achieves exceptional accuracy in data synthesis whileChetan Manda
Authors
- Chetan Manda
Institutions
- Sprint (United States) (US)
Publication Details
- Journal
- INTERNATIONAL JOURNAL OF COMPUTER ENGINEERING & TECHNOLOGY
- Published
- 2024-12-27
- DOI
- https://doi.org/10.34218/ijcet_15_06_161
- Citations
- 3
- Primary Topic
- Collaboration in agile enterprises
- Type
- article
- Field-Weighted Citation Impact
- 2.19