The impact of informatization development on healthcare services in China

China faces substantial challenges in healthcare access and quality, marked by significant regional disparities. While the potential of informatization to enhance healthcare services is increasingly acknowledged, the specific mechanisms through which it impacts healthcare delivery remain underexplored. By employing provincial panel data and dynamic spatial panel models, we aim to uncover the mechanisms through which informatization impacts healthcare delivery. Our findings reveal notable regional differences, with the Eastern and Central regions leading in service levels, while the Western and Northeastern regions lag behind. Both informatization development and healthcare services demonstrate significant spatial interaction effects, indicating that improvements in informatization can positively influence healthcare services overall. However, the impact varies: while informatization benefits the Northeastern and Western regions, its effect in the Eastern region is not statistically significant, and the Central region experiences a negative impact. Furthermore, advancements in informatization in the Eastern and Central regions have the potential to enhance healthcare services in the Western and Northeastern regions. By providing empirical insights that identify key digital factors to enhance healthcare efficiency and quality, this study can assist policymakers in China and around the world in adopting more effective strategies to reduce the digital divide in healthcare and promote the development of more equitable and efficient healthcare systems.