Satisfaction Levels of Ambulatory Patients with the Quality of Nursing Care: Validation and Application of the Patient Satisfaction with Nursing Care Quality Questionnaire in Albania
Communication and nurse-patient interactions emerged as key areas for improvement, particularly in outpatient settings where care is episodic. These findings suggest that personalized care, improved communication, and greater attention to socio-demographic and medical factors can enhance patient satisfaction in ambulatory care settings.
Authors
- Emirjona Kiçaj (ORCID: https://orcid.org/0000-0002-7819-8198)
- Liliana Rogozea (ORCID: https://orcid.org/0000-0001-9551-9910)
- Rudina Çerçizaj (ORCID: https://orcid.org/0009-0005-0748-2692)
- Vasilika Prifti (ORCID: https://orcid.org/0009-0008-6859-7348)
- Sonila Qirko
Institutions
- Transylvania University of Brașov (RO)
- University of Vlora "Ismail Qemali" (AL)
Publication Details
- Journal
- Nursing Reports
- Published
- 2024-12-27
- DOI
- https://doi.org/10.3390/nursrep15010004
- Citations
- 4
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 3.40