Physician vs. AI-generated messages in urology: evaluation of accuracy, completeness, and preference by patients and physicians
Answers to patient BPH messages generated by chatbots were evaluated by experts as equally accurate and more complete than urologist answers. Non-medical volunteers preferred chatbot-generated messages and considered them more empathetic compared to answers generated by urologists.
Authors
- Chunyuan Qiu (ORCID: https://orcid.org/0000-0003-4004-2312)
- Mark I. Feng
- David C. Rhew
- L. Andrew DiFronzo
- Eric Robinson (ORCID: https://orcid.org/0000-0002-6334-3540)
- Samir Vora
- Stephen A. Sands (ORCID: https://orcid.org/0000-0003-4550-263X)
- Mohammad Imran Khan (ORCID: https://orcid.org/0000-0003-2639-571X)
- Kazuhiro Oshima (ORCID: https://orcid.org/0009-0005-6218-7581)
- Khang T. Nguyen
Institutions
- Microsoft (United States) (US)
- Kaiser Permanente (US)
- Los Angeles Medical Center (US)
- Kaiser Permanente Baldwin Park Medical Center (US)
Publication Details
- Journal
- World Journal of Urology
- Published
- 2024-12-27
- DOI
- https://doi.org/10.1007/s00345-024-05399-y
- Citations
- 13
- Primary Topic
- Artificial Intelligence in Healthcare and Education
- Type
- article
- Field-Weighted Citation Impact
- 1.56
Funders
- Kaiser Permanente