Overview of the research status of the application of digital technology in commercial banks

This paper mainly discusses the advantages and disadvantages brought by digital technology to the current commercial bank market. The purpose of the study is to analyze the specific application of digital technology in commercial banks and the prospect of future improvement. Through a specific analysis of the relevant studies on the promotion of production efficiency of commercial banks by digital technology, the relevant studies on the risk control role of digital technology, and the relevant studies on the marketing of digital technology, the conclusion is drawn that the application of digital technology in commercial banks has brought a lot of convenience, but it is also accompanied by technical failures, network security, data privacy, customer acceptance and other challenges. Banks need to take a multi-layered approach to these issues to ensure that digital technology can truly bring value to business development and customer service.