Customer support chatbot with Machine Learning

In the modern digital world, customer service quality and response time play important role in determining business success and customer loyalty. This project focuses on developing an intelligent customer support chatbot using cutting-edge ML techniques and NLP technologies. The chatbot aims to revolutionize the way businesses engage with their customers by providing efficient, human-like interactions that ensure seamless communication and timely resolution of customer issues.

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Publication Details

Journal
International Journal For Multidisciplinary Research
Published
2024-12-24
DOI
https://doi.org/10.36948/ijfmr.2024.v06i06.33547
Primary Topic
Blockchain Technology Applications and Security
Type
article
Field-Weighted Citation Impact
0.00
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article

Customer support chatbot with Machine Learning

Sachin Kumar, M. Rahim, Ronuru Mukesh -, Sunil Reddy et al.
International Journal For Multidisciplinary Research
Blockchain Technology Applications and Security
article

Customer support chatbot with Machine Learning

Sachin Kumar, M. Rahim, Ronuru Mukesh -, Sunil Reddy, R.S. Mohan
article en

Abstract

In the modern digital world, customer service quality and response time play important role in determining business success and customer loyalty. This project focuses on developing an intelligent customer support chatbot using cutting-edge ML techniques and NLP technologies. The chatbot aims to revolutionize the way businesses engage with their customers by providing efficient, human-like interactions that ensure seamless communication and timely resolution of customer issues.

International Journal For Multidisciplinary ResearchVol. 6(6)
Presidency University (IN), Presidency University (BD)
Industry, innovation and infrastructure
Openalex Percentile: Top 62%
Blockchain Technology Applications and Security
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