Customer support chatbot with Machine Learning
In the modern digital world, customer service quality and response time play important role in determining business success and customer loyalty. This project focuses on developing an intelligent customer support chatbot using cutting-edge ML techniques and NLP technologies. The chatbot aims to revolutionize the way businesses engage with their customers by providing efficient, human-like interactions that ensure seamless communication and timely resolution of customer issues.
Authors
- Sachin Kumar (ORCID: https://orcid.org/0000-0003-3949-0302)
- M. Rahim (ORCID: https://orcid.org/0009-0000-0134-3513)
- Ronuru Mukesh -
- Sunil Reddy (ORCID: https://orcid.org/0000-0001-5695-7571)
- R.S. Mohan
Institutions
- Presidency University (IN)
- Presidency University (BD)
Publication Details
- Journal
- International Journal For Multidisciplinary Research
- Published
- 2024-12-24
- DOI
- https://doi.org/10.36948/ijfmr.2024.v06i06.33547
- Primary Topic
- Blockchain Technology Applications and Security
- Type
- article
- Field-Weighted Citation Impact
- 0.00