Investigation of the Effect of Organizational Silence on Job Performance in Healthcare Professionals

ABSTRACT The aim of this study is to investigate the effect of organizational silence on job performance in healthcare professionals. The study was conducted as a cross-sectional descriptive study with 367 healthcare professionals . Data were collected using the "Individual Descriptive Characteristics Form", "Organizational Silence Scale" and "Job Performance Scale". Statistical methods such as Kolmogorov-Smirnov Test, Kruskal-Wallis Test and Mann-Whitney U tests were used to analyze the data. In addition, Spearman's rank correlation coefficient was used to evaluate the relationships and Cronbach's Alpha coefficient was used to determine the reliability of the scales. Regression analysis was used to model the relationships between the scales. Significant relationships were found between the demographic characteristics of the participants and organizational silence and job performance. In correlation analyses, significant positive relationships were observed. It was determined that the silence levels and job performance levels of healthcare professionals were at an average level. The findings obtained from this study show that healthcare professionals generally have a moderate organizational culture. In this context, employees' opinions should be recognized as valuable and employees should be supported and cared for. Keywords: Job Performance, Sılence, Organizatıonal, Healthcare Worker, Sılence