Laypeople’s Use of and Attitudes Toward Large Language Models and Search Engines for Health Queries: Survey Study
Search engines are the primary source of health information; yet, positive perceptions of LLMs suggest growing use. Future work could explore whether LLM trust and usefulness are enhanced by supplementing answers with external references and limiting persuasive language to curb overreliance. Collaboration with health organizations can help improve the quality of LLMs' health output.
Authors
- Oded Nov (ORCID: https://orcid.org/0000-0001-6410-2995)
- David Mann (ORCID: https://orcid.org/0000-0002-2099-0852)
- Tamir Mendel (ORCID: https://orcid.org/0000-0002-7127-0345)
- Nina Singh (ORCID: https://orcid.org/0000-0002-4623-2451)
- Batia M. Wiesenfeld (ORCID: https://orcid.org/0000-0002-6854-1976)
Institutions
- University of California, San Francisco (US)
- New York University (US)
Publication Details
- Journal
- Journal of Medical Internet Research
- Published
- 2024-12-25
- DOI
- https://doi.org/10.2196/64290
- Citations
- 29
- Primary Topic
- Health Literacy and Information Accessibility
- Type
- article
- Field-Weighted Citation Impact
- 24.63